Printer Troubleshooting.If printers are not appearing in your virtual session, disconnect and reconnect to the virtual server. If the problem persists, reboot your computer and then contact technical support via the support email provided to you. Please tell technical support the make and model of your printer. If this is a new printer, support will need the make and model of your printer.

Most people connect to their virtual servers via a Remote Desktop Client (RDC)To access this client on a windows computer, select Start -> Run -> and type “mstsc” in the run dialog box.A dialog box should appear prompting you to enter a computer name. In the computer name field type the name of your virtual server and click “Connect” In most instances, the name of your virtual server is virtual.yourcompany.com. If your...